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For players aged 18+ only. Please play responsibly.
mbi123
Commitment

Responsible Gaming: Fun, Controlled

Entertainment, not income. Control tools. Support available. mbi123: adults 18+ only.

18+18+ onlyPlay responsibly

Age

18+

Helpline →

local problem-gambling helpline name and number

Help Desk

customer support hours (e.g. 24/7)

Tools: Yours

Control: Six Ways

⚡

Deposits: Cap

Per day / week / month.

🛡️

Losses: Cap

Max loss per period.

🎯

Self-Exclude

Break: set time or permanent.

💸

Session: Remind

Regular reminders: time played.

💬

History

Deposits, bets, withdrawals. Any time.

🎁

Marketing: Off

Promo messages: stop anytime.

Steps

Limits: Setup

  1. 1

    Sign-In

    Log in: mbi123.

  2. 2

    Settings

    → Account Settings.

  3. 3

    Safe Play

    → Responsible Gaming tab.

  4. 4

    Limits: Pick

    Deposit / loss / session. Yours.

  5. 5

    Save Changes

    Confirm. Increases may wait for a cooling-off period.

Self-Test

Habits: Healthy?

Questions

Any yes → set limits or take a break → contact local problem-gambling helpline name and number.

Guide

Responsible Gaming: Basics

Principles

  • Entertainment ≠ income
  • Budget first
  • No chasing losses
  • Regular breaks
  • Stressed, upset, drinking → don't play

Payments: Control Tips

E-wallets / budget tools with caps → easier tracking. payment-specific spending control tips (optional)

Our Commitments

  • Age checks: every player (18+)
  • Limits + breaks: tools
  • Trained support
  • Help resources: easy access
  • partner support organisations (only if real partnerships exist)
Help

Responsible Gaming: Q&A

Deposit limit: how?+

Account Settings → Responsible Gaming → daily / weekly / monthly.

Self-exclusion periods?+

self-exclusion periods offered

Lost control?+

Self-exclude now. Contact local problem-gambling helpline name and number. Also: customer support channels (e.g. live chat, email).

Change / remove limits?+

Lower: instant. Raise / remove: cooling-off may apply.

At-risk players: how identified?+

player protection monitoring process — describe only what's actually in place

Confidential?+

Yes. Private, per our Privacy Policy.

mbi123Smart Play

A Platform That Cares

Limits: day one.